Return & Refund PolicyWebsite: www.gloyam.comAt Gloyam, we are committed to providing 100% authentic, genuine, and quality-checked electronic products. Customer satisfaction and transparency are very important to us. Please read our Return & Refund Policy carefully before making a purchase.1. Authentic & Genuine Products GuaranteeAll electronic products sold on Gloyam.com are:Original and genuineSourced from authorized manufacturers or distributorsQuality-checked before dispatchPacked securely to avoid damage during transitWe do not sell counterfeit, refurbished, or duplicate products unless clearly mentioned on the product page.2. Return EligibilityYou may request a return only under the following conditions:✔ Product received is damaged✔ Product is defective or not working✔ Product received is wrong or different from what was ordered✔ Product has manufacturing defects🚫 Returns will NOT be accepted if:Product is physically damaged after deliverySerial number / warranty seal is tamperedProduct is used, altered, or mishandledAccessories, manuals, or original packaging are missingReturn request is made after the allowed time period3. Return Time PeriodReturn request must be raised within 7 days of deliveryRequests made after 7 days will not be acceptedTo request a return, contact us at:📧 help@gloyam.com📞+9163919982034. Return ProcessContact our support team with:Order IDProduct images/videos showing the issueOur team will verify the issue within 24–48 hoursIf approved, return instructions will be sharedProduct must be returned in original condition & packaging5. Refund PolicyOnce the returned product is received and inspected:Refund will be processed within 7–10 business daysRefund will be credited to:Original payment method (UPI/Card/Net Banking)Wallet (if applicable)💡 Note:Shipping charges (if any) are non-refundable, unless the error is from Gloyam’s side.6. Replacement PolicyReplacement will be offered if stock is availableIf replacement is unavailable, full refund will be issued7. Warranty & ServiceElectronics may come with manufacturer warrantyWarranty claims must be raised directly with the authorized service centerGloyam is not responsible for damage caused due to improper usage or electrical issues8. Cancellation PolicyOrders can be cancelled before dispatch onlyOnce shipped, cancellation is not allowed9. Contact UsFor any questions related to returns or refunds, feel free to contact us:📧 Email: help@gloyam.com🌐 Website: www.gloyam.com📞+916391998203
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